Pay or Challenge a Penalty Charge Notice

Use this service to:

This should take less than 5 minutes.

Are you on Universal Credit? Important information

To pay your Penalty Charge Notice click the green ‘Start’ button on this page.

To challenge your Penalty Charge Notice you will need to telephone or email us.

You need to include your reference number. This is in the top left-hand corner of your Penalty Charge Notice letter:

Before you start

You will need your reference number. This can be found in the top left-hand corner of your Penalty Charge Notice letter.

To confirm your identity we will ask for your date of birth and the total amount on your Penalty Charge Notice.

Have you lost your Penalty Charge Notice?

We use the information you provide to help us match your details. You can find out more about how we use your information.