BETA This is a new service - your feedback will help us to improve it.
Use this service to:
This should take less than 5 minutes.
To challenge your enquiry letter you will need to telephone or email us.
You need to include your reference number. This is in the top left-hand corner of your letter:
You will need your reference number. This can be found in the top left-hand corner of your letter.
To confirm your identity we will ask for details from your letter.
If you have lost your letter or don’t know your reference number, call us on 0300 330 9291
We use the information you provide to help us match your details. You can find out more about how we use your information.